In a crisis, attitude is everything- from PR News
Posted by Aja on July 1st, 2010
A good plan can help ease stress through a PR crisis.
Check out this recent PR News article stressing the importance of the company spokesperson’s attitude during a crisis. Of course, no business wants to deal with a crisis, but no matter how large or small your business it’s important to have a crisis plan in place. Knowing how to deal with the public in times of crisis can help you to show a confident face to the public which is extremely important when dealing with a potentially negative situation. My recent post about BP’s public PR failures goes into more detail about developing a crisis management plan.
Photo courtesy of freedigitalphotos.net
Tags: PR crisis, PR planning, small business pr